Smart Technology Services

CRM, Customer Experience & Process Automation
Full System Design & Implementation
Multi-Product Support
Customised & Integrated Solutions

Growth Technology Solutions

Specialists in bringing together CRM, Data and Automation Technology for growing organisations.

Define

Your goals, requirements and process.
Develop your digital sales strategy, set targets and align it with your people, processes and budget.

Design

Your end-to-end solution.
For you to reach your goals we design integrated digital experiences that drive business outcomes.

Deploy

Adopt and love. We plan and deliver the critical steps through implementation so that you see a return as soon as possible.

01. CRM & Process Automation

Developing outstanding customer experiences starts with knowing who they are.

Customer Relationship Management is about having a 360-degree view of your customer data and enabling the teams that use it to perform more efficiently.

First select the right system for the needs of your organisation, then configure it for peak performance, then get users loving it.

02. Customer Experience (CX) & Ticketing

Delight your customers by providing the services and support they need, where and when they need them.

Enable your support agents by arming them with the skills and means to deliver quality responses more efficiently.

Customer experience software provides the information and support to prospective and existing customers while ensuring you deliver all round service excellence.

03. Lead & Customer Intelligence

Your website and other digital channels start interacting with your prospects before you even know who they are.

Quality content combined with the right automation software drives engagement with your target audience at every touch point.

Smart lead intelligence software can convert those anonymous visitors into warm leads faster.

04. Support & Services

Training, customisation, integration and reporting.

We have a range of flexible services to help support the running of your digital applications.

From basic set up through to full ongoing management. You decide.

Professional services from certified experts.

ABOUT

Hatchit is a leading software consultancy, with a focus on CRM, Data and Automation technology.

We work with growing businesses to help gain a competitive advantage through implementing smart software and services that increase growth.

Our goal is to help you to improve profitability, transform business processes and deliver outstanding customer relationships.

Our tech consultants are experts in dozens of products and have been using technology to drive sales and profitability for over 20 years.

To contact Hatchit to see how we can help your business grow call us on 0800 771194, email hello@hatchit.co.nz or click on the contact button below

Driving digital revenue for our 1000+ satisfied customers

21%

Average Traffic Increase for Clients

My ability to generate sales is so much more organised than it was 6 months ago. I'm generating more traffic and getting more customers contacting me.

With our new CRM setup we now have a far better view of our customer interactions and as a consequence are using it to get repeat business.

Love the new web design and seeing new leads arrive in the CRM is awesome. We're converting over 50% better than before.

Partnering with Hatchit means our field agents can confidently offer support in Sales Automation and best practice CRM. We see an average sales uplift of 20% in the 6 months following an introduction to Hatchit.