Tech Optimisation

Implementation is laying the foundations, Optimisation is setting you up for success.

With our Optimisation services, we help you to make the most out of your investments and ensure that you have the processes and support in place to fuel growth.

Our Tech Optimisation service can help:

  • Ensure that your team is using your tech investments to their maximum potential.
  • Train your team to use technology and find process improvement.
  • Provide expert backup for any potential tech support concerns.

User training.

  • Customised on-site, or virtual user training sessions based on any current knowledge gaps.
  • Training on specialist areas such as configuration, customisation, data management, reporting, best practices, or shortcuts.
  • Access to knowledge bases, support guides and other self-help resources.
  • Post-training recommendations and follow ups.

Remote administrator.

  • On-demand access to expert CRM and software administrators without the employee overhead.
  • User and data updates
  • Data cleansing
  • Reporting
  • Integrations
  • Maintenance

Ongoing support.

With our Ongoing Support you get the assurance that your investments re being fully adopted through the organisation and that it’s being leveraged to its potential.

Your team will receive guidance from product and industry specialists with the experience to help you achieve your goals.

Hatchit – your Software Partner

Hatchit is proudly independent and supports multiple software products in New Zealand.

Let us help you select, deploy and manage your software. You’ll get expertise in all aspects of software deployment from product selection, setup, customisation, integration and training.

If you need to integrate with other products or a custom solution to meet your goals then please get in touch.